Monday, March 2, 2009

Update Vitual Machine Additions issue

Last week I try to attach an old virtual machine (realized in Virtual PC 2004) to my Virtual PC 2007 sp1. When I try ti update the Virtual Machine Additions to the new release I recevice the following error: "Error 1714: the older version of Virtual Machine Additions cannot be removed. Contact your support group" The same error is raised up if you try to uninstall the component from "Add or Remove Program" (Panel Control -> Add or Remove Program). So, after a long googling, I succeeded in my purpose following this steps:
  • Download Windows Installer CleanUp Utility from Microsoft site,
  • Install the utility,
  • Launch "Windows Installer CleanUp Utility" (Start -> All program -> Windows Installer CleanUp Utility),
  • "Windows Installer..." shows a list of all your programs installed on your virtual system,
  • Select item "(All user) Virtual Machine Additions [your version]" like in the figure,
  • Click "Remove",
  • Click "Ok",
  • Re-run Virtual Machine Additions program installation
Now, you are able to complete successfully the setup. Note: If you install VMA from last version of Virtual PC (VirtualPC 2007 sp1), you should have this version number: 13.820. Reference: Windows Installer CleanUp Utility
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